We at MWT Global Academy Pvt. Ltd. ensure customer delight by providing global standards of excellence in all our endeavors namely teaching, research and continuing education and to remain accountable in our core and support functions, through processes of self-evaluation and continuous improvement.
Our company strives to achieve sustainable growth through consistently satisfying the diverse needs and expectations of our clients. MWT Global Academy Pvt. Ltd. is committed to effective implementation of Quality Management System (QMS) in compliance with ISO 9001:2015 standard. The QMS is continually reviewed and improved.
MWT Global Academy Pvt. Ltd. strives to achieve this by:
- Promoting an understanding of our customers’ needs and expectations throughout the organization, together with a culture of exceeding customer Expectations.
- Developing seamless process by fully integrating the services provided by our suppliers and partners.
- Monitoring our performance through performance metrics in order to continually improve our process and services
- Establishing, reviewing and communicating company’s quality objectives to all levels in the organization. The objectives are monitored on an ongoing basis through the quality Management Plan and reviewed during planned management review meetings.
- Utilising the company’s ISO 9001 Quality Management system on all company processes everywhere, every time without exception.
- Reviewing this policy for its adequacy during planned management review meetings.
- Ensuring that management on all levels, communicates and explains the quality policy to all employees and stakeholders so that everyone is familiar with the policy and its intent. It is also made available to interested parties through our Website and marketing material.